All Exchanges and Returns must be in the same condition as you received them from us. Exchanges and returns for online orders can also be done at the Shop. We will happily then ship the exchanges back to you at no extra charge. The onus is on the customer to get them back to us. For any product issues, questions or concerns please contact us via email and Fish does not provide return labels for Exchanges or Returns. Please note: There are no exchnages or returns on Mystery Box items. Please note: Not all boxes can always be considered 'mint', sometimes there are manufacturing defects that can not be avoided.
